Returns & Exchanges

At Virgo Boutique, we want you to love your new fashion finds, but if something isn't quite right, we offer a straightforward return policy within 14 days of delivery. Please ensure all items are unworn, have original tags attached, and are free from any makeup or perfume marks.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all labels are intact and the return form is included inside the parcel.

• 3.
  Ship It Back

  Generate your prepaid shipping label through our portal and drop off your package at any authorized courier location or local post office.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.